Library Management for the Digital Age

This revolutionary introduction to library management is the first conceived in and written for a digital age. Julie Todaro, one of Americas leading management experts, posits a new paradigm for planning, administering, and assessing library services. She explains each facet of administering both old (physical) and new (virtual) libraries.

Library Management for the Digital Age covers

• hierarchies,
• policies,
• communication,
• working relationships,
• facilities,
• human resources,
• settings,
• customer services,
• budgeting,
• emergency management,
• appendixes including model positions descriptions, interview questions, evaluation forms, and other necessary management tools.

Each chapter concludes with an illustration of the old-to-new paradigm shift in that particular aspect of management as well as concise case studies that illustrate the real-world nature of the shift and discussion questions to facilitate active learning.

A platinum-quality editorial board comprised of both LIS faculty and expert library managers has reviewed this book in order to ensure authority.

Julie Todaro, a librarian for over 35 years, has worked in public and academic libraries and has been a childrens and community college librarian, a community college dean, library educator, consultant, and trainer and has mentored librarians in all types of libraries.

Preface
Acknowledgments
Introduction
PART I. Twenty-First Century Management in Libraries
Chapter 1. Classic Management vs. New Management
Chapter 2. Preparing and Maintaining the New Manager
Chapter 3. Managing New Employees/Staff/Human Resources/Stakeholders
Chapter 4. New Management of Change
Chapter 5. New Managers Designing New Organizations
Chapter 6. Management Infrastructure Documents in New Organizations
Chapter 7. Managing New Services and Resources
Chapter 8. Managing Those Outside the Sphere
Chapter 9. New Management in Action Communication
Chapter 10. New Managers within Classic and New Organizations
Chapter 11. New Managers in Classic and New Facilities and Environments
Chapter 12. New Landscapes for Library and Information Settings
Chapter 13. Managing the Balance to Meet New Constituent/Customer Expectations
Chapter 14. Accountability, Measurement, and Assessment in New Management Organizations
Chapter 15. New Budgeting with (Mostly) Classic Budgeting Issues
Chapter 16. Emergency Management Roles and Responsibilities of New Managers
PART II: The Cases
Introduction to the Case Method
Case 1. A Difficult Path of Moving Up and Out
Case 2. Building Your Own Management Training Program
Case 3. Rumor Has It
Case 4. Do You Have Any Change On You?
Case 5. Racking Up the Library Pool Table
Case 6. Manuals, Handbooks, Policies, Procedures, Budgets, Minutes and Plans, Oh My!
Case 7. Whats Old is New if the Money is There
Case 8. But Enough About Me, What Do YOU Think About Me?
Case 9. Suffering from Past Mistakes
Case 10. What You Dont Know CAN Hurt You
Case 11. A Fixer Upper
Case 12. Pennys Partners Proliferate due to Punctual, Prioritized, and Positive Planning
Case 13. Keeping Up With the Joneses
Case 14. Torture the Data
Case 15. Matching Data to Data Requests
Case 16. Building Tomorrows Future on Todays Expertise
Appendices
Appendix A. Annotated Master List of Indispensable Resources
Appendix B. Examples of Paradigms
Appendix C. Additional Paradigm Shifts
Index
About the Author